Privacy Policy

Introduction

Cooq.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Billing and shipping addresses
• Payment information (processed securely through our payment provider)
• Order history and preferences
• Communications you send to us

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and our products
• Improve our website and customer service
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and enhance security

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (shipping, payment processing)
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website, analyze traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications

To exercise these rights, please contact us at hello@cooq.io.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: